DIGITAL NURSING CONSULTATION

Colorectal cancer is one of the most common malignant tumors. Colonoscopy is the gold standard for diagnosing colorectal cancer, but quality depends on bowel preparation. 20-30% of clients fail to prepare adequately. Institutions use various forms of education for clients undergoing colonoscopy with the intention of obtaining adequate bowel preparation. Nursing consultations, whether face-to-face, telephone or interactive, show an improvement in clients' health literacy, positively impacting adherence to preparation, revealing an increase in the adequate rate of bowel preparation, detection of adenomas and ileocecal intubation. An important differentiator of interactive nursing consultations, in the context of "Digital Health", is the ability to reduce patients' anxiety, which significantly increases their satisfaction. This increase in satisfaction is an essential indicator of the quality of the service provided, demonstrating that the integration of digital technologies can enhance care and health outcomes. Improving the quality of bowel preparation requires optimized educational programs. Nursing strategies are essential to overcome barriers in preparing for colonoscopy. The development of an individualized and personalized nursing consultation is essential.